Effective as of July 12, 2018
We provide important information for individuals located in the European Union here.
Information you give us
Personal information that you may provide through the App or otherwise communicate with us, including by connecting to our App using your Facebook account, includes:
Contact information, such as your first name, last name, email address, and phone number
Profile information, such as your Facebook username, user ID, profile picture, cover photo, and networks to which you belong (e.g., school, workplace); username you establish with us; biographical information that you provide; and information about your interests and preferences
Demographic details, such as your age range, language, country, and gender
Other information that you may choose to authorize us to obtain from Facebook, such as your birthday, friends list, and email address
Feedback and correspondence, such as information you provide when you report a problem with the App, receive customer support, or otherwise correspond with us
Transaction information, such as details about purchases you make through the App, and information you provide when you enter into one of our contests or other promotions
Usage information, such as information about how you use the App and interact with us, including playlists, songs liked, your opponents and scores
Geolocation information, if you authorize our mobile application to access your location
Marketing information, such your preferences for receiving marketing communications and details about how you engage with marketing communications
Other personal information you submit to us through the App, such as information you provide when you use chat features and any other interactive features of the App, and information associated with any information you submit to us through the App
Information we collect from other users
We collect information that other users of the App may provide about you, such as the fact that you may be a Facebook friend of another user. Users are able to see a list of their Facebook friends who also use the App.
Existing users of our App may have the opportunity to refer friends or other contacts to us. If you are an existing users, you may only submit a referral if you have permission to provide the referral’s contact information to us.
Information automatically collected
When you access our App, we, our service providers, and our business partners may automatically log information about you, your mobile device, and activity within our App. The information that may be collected automatically includes your mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), screen resolution, IP address, cell network-based location information, state or geographic area; and information about your use of and actions on our App, such as the screens or content you access, access times and how long you spent accessing content within the App, navigation paths between the screens of the App, and information about your activity on a screen. We, our service providers, and business partners may collect information about individuals’ online activities over time and across third-party websites when an individual uses our App.
Our service providers and business partners may collect data about our users through software development kits (“SDKs”) that we incorporate into the App. We may use these SDKs for purposes including analytics, social media integration, and advertising:
Analytics SDKs. These SDKs are used to collect information about use of our App. The information gathered may include the types of information described above in the section titled “Information automatically collected.” We use this information to help operate our App more efficiently, to gather broad demographic information, monitor the level of activity on the App, diagnose errors, and improve the App.
Social Media SDKs. These SDKs help you to interact with social networks you are signed into while using our App, such as by sharing content with the social network and other features you use with the social network. Social networks may also work with our apps for analytics or advertising purposes, as discussed in this section.
We maintain a list of SDKs used in our App here.
How we use
your personal information
To provide our App
If you create an account within the App or otherwise use our App, we use your personal information to:
operate, maintain, administer and improve the App
create and manage your user profile within the App
enable you to login to the App using third-party authentication providers, such as Facebook
facilitate social features of our app, such as by identifying and suggesting connections with other App users, providing chat functionality, and by enabling matches between opponents
customize and personalize your user experience
manage and communicate with you regarding your account with us, if you have one, including by sending you service announcements, technical notices, updates, security alerts, two-factor authentication messages, and support and administrative messages
process and manage purchases and registrations you make through the App, including to administer contests and other promotions
manage individual referrals
better understand your needs and interests, and personalize your experience with the App
provide support and maintenance for the App
respond to your service-related requests, questions, feedback, and complaints
If you connect to the App via Facebook, we automatically complete your profile with the name and profile photo that we obtained from Facebook when you connected your Facebook account to the App. You may change the information contained within your user profile via the settings screen of the App.
To communicate with you
If you request information from us (such as signing up for our newsletter), register on the App, or participate in our contests or promotions, we may send you FreshPlanet-related marketing communications as permitted by law. You will have the ability to opt out of such communications.
To display advertisements within the App
We work with advertising partners to display advertisements within the App to users who do not have VIP status and to VIP members who choose to receive advertisements in exchange for in-app rewards. These advertisements are delivered by our advertising partners and may be targeted based on your activity within the App or elsewhere online. To learn more about your choices in connection with advertisements, please see the section below titled “Targeted online advertising.”
To comply with law
We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
With your consent
We will request your consent to use your personal information where required by law, such as where we would like to send you certain marketing messages. If we request your consent to use your personal information, you have the right to withdraw your consent any time in the manner indicated when we requested the consent or by contacting us. If you have consented to receive marketing communications from our third party partners, you may withdraw your consent by contacting those partners directly.
To create anonymous data for analytics
We may create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information that makes the data personally identifiable to you, and use that anonymous data for our lawful business purposes.
For compliance, fraud prevention and safety
We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Service; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity. This includes our ability to monitor and review the contents of messages exchanged through the App’s chat features, such as when we receive a complaint from another user.
How we share your personal information
Users of the App/Visitors to the App
Your user profile within the App is visible to other users of the App; this includes your first name and last initial, your username within the App, your profile photo, and your city and state or country. Your first name and last initial and profile photo will also be displayed on leaderboards within the App.
If you participate in a FreshPlanet contest or promotion, we may share contestant names as disclosed in the terms of the contest or promotion, including by posting the winner’s name on our App.
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
Compliance with Laws and Law Enforcement; Protection and Safety
Company may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Service; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
Connecting via Facebook
If you choose to connect to the App via your Facebook account, you may choose to limit the information that we may obtain from Facebook about you at the time you connect your Facebook account. Subsequently, you may access and change these settings through the Facebook settings page for Apps and Websites. If you withdraw our ability to access certain information from Facebook, that choice will not apply to information of that type that we have already received from Facebook.
App privacy settings and location data
We make available certain Privacy settings within the App, including options to control whether opponents are able to chat with you, whether your current location is displayed to your opponent, and whether your online status is displayed to opponents. You also have the ability to block users.
You also have the choice whether to allow us to access your location data. Your device settings may provide the ability for you to revoke our ability to access location data.
Targeted online advertising
Some of the business partners that collect information about users’ activities in our App may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising. Mobile app users may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available here, and selecting the user’s choices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.
In addition, your mobile device settings may provide to limit our, or our advertising partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device.
You have the option not to receive advertisements within the App by paying for VIP status. These changes typically will become effective when you exit and restart the App.
Access, Update, Correct or Delete Your Information
All App users may review, update, correct or delete the personal information in their registration profile by logging into the App and accessing the settings screen. You may also contact us at firstname.lastname@example.org to request to access the personal information FreshPlanet maintains about you, to update or correct the information, or if you have additional requests or questions.
You may opt out of marketing-related emails by clicking on a link at the bottom of each such email, or by contacting us at email@example.com. You may continue to receive service-related and other non-marketing emails.
Choosing not to share your personal information
Where we are required by law to collect your personal information, or where we need your personal information in order to provide the App to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with the App. We will tell you what information you must provide to receive the App by designating it as required in the App or through other appropriate means.
The security of your personal information is important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.
Our App is not directed to children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable.
Sensitive personal information
We ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on the App, through the App, or otherwise to us.
FreshPlanet is headquartered in the United States and may have service providers in other countries. In connection with the App, your personal information may be transferred to the United States or other locations outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.
European Union users should read the important information provided here about transfer of personal information outside of the European Economic Area.
The App may contain links to other websites and services. These links are not an endorsement, authorization or representation that we are affiliated with that third party. We do not exercise control over third party websites or services, and are not responsible for their actions. Other websites and services may follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies of the other websites you visit and services you use.
Attn: Privacy – SongPop 2
381 Park Avenue South, Floor 16
New York, NY, 10016
for European Union users
FreshPlanet Inc. is the controller of your personal information for purposes of European data protection legislation. See the Contact Us section above for contact details.
Legal bases for processing
We use your personal information only as permitted by law. We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. If you have questions about the legal basis of how we process your personal information, contact us at firstname.lastname@example.org.
Processing purpose (click Legal basis link for details)
To provide the App
Processing is necessary to perform the contract governing our provision of the App or to take steps that you request prior to signing up for the App.
To communicate with you
To display advertisements within the App
To create anonymous data for analytics
For compliance, fraud prevention and safety
These processing activities constitute our legitimate interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
To comply with law
Processing is necessary to comply with our legal obligations
With your consent
Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated in the Service or by contacting us at email@example.com.
Use for new purposes
We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer require the personal information we have otherwise collected about you, we will dissociate such information from the information attached to your content. In some circumstances we may anonymize your personal information (so that it can no longer be associated with you), in which case we may use this information indefinitely without further notice to you.
European data protection laws give European Union users certain rights regarding their personal information. If you are located within the European Union, you may ask us to take the following actions in relation to your personal information that we hold:
Opt-out. Stop sending you direct marketing communications. You may continue to receive service-related and other non-marketing emails.
Access. Provide you with information about our processing of your personal information and give you access to your personal information.
Correct. Update or correct inaccuracies in your personal information.
Delete. Delete your personal information.
Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
Restrict. Restrict the processing of your personal information.
Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information.
You can submit these requests by email to firstname.lastname@example.org or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us as described above or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Cross-Border Data Transfer
Whenever we transfer your personal information out of the EEA to countries not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be based:
Pursuant to the recipient’s compliance with standard contractual clauses, EU-US Privacy Shield, or Binding Corporate Rules
Pursuant to the consent of the individual to whom the personal information pertains
As otherwise permitted by applicable EEA requirements.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal information out of the EEA.
SDKs Used in SongPop 2
Although our SDKs may change over time, some key SDKs that we use include:
Supersonic/IronSource | ironSource Mobile Ltd. | https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/
AerServ | Aerserv LLC | https://www.aerserv.com/privacy-policy/
Google Ad Mob | Google Inc. | https://policies.google.com/privacy
HyprMarketplace | HyprMX Mobile LLC | https://www.hyprmx.com/pp.html
Millennial AOL | Oath Inc. | https://policies.oath.com/xw/en/oath/privacy/intl/index.html
Tapjoy | Tapjoy, Inc. | https://www.tapjoy.com/legal/#privacy-policy
Vungle | Vungle, Inc. | https://vungle.com/privacy/
Facebook Audience Network | Facebook | https://www.facebook.com/privacy/explanation
MoPub | Twitter, Inc. | https://www.mopub.com/legal/privacy/
Advertising: OguryOgury Ltd. | https://www.ogury.com/privacy-policy
Crashlytics | Google LLC. | https://try.crashlytics.com/terms/privacy-policy.pdf
Fabric | Google LLC. | https://www.google.com/policies/privacy/
Flurry | Flurry, Inc | https://policies.oath.com/us/en/oath/privacy/index.html
AppsFlyer | AppsFlyer Ltd. | https://policies.oath.com/us/en/oath/privacy/index.html
Facebook | Facebook | https://www.facebook.com/privacy/explanation
We may modify this list of SDKs at any time and without prior notice. When we update this list, we will update the “Last updated” date below.
Last updated July 12, 2018